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Built for IT support and MSPs

Placid CRM for it support & msps

Ticket-like pipelines for SMBs you support, with asset notes, renewals and a site that wins managed-service leads.

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The usual mess

What gets in the way

Renewals remembered too late

Asset lists in spreadsheets

After-hours panic only on one phone

Proposals sent from personal email

How Placid helps

Features that map to your day

Client and site pipeline

Prospect to onboarded to retained.

Asset notes on contacts

Devices, licences and warranties.

Website that sells retainers

Clear MSP packages.

Inbox

Client requests next to the account.

Tasks

Patch days and renewals.

Team roles

Helpdesk vs senior engineers.

Ready for it support & msps?

Card required · cancel anytime · not charged until the trial ends

Cancel anytimeYour data stays yoursWebsite includedEnglish support worldwide
FAQ

Questions from it support & msps

Is Placid a full PSA like ConnectWise?

No — it is CRM, web and bookings. Many small MSPs use it for sales and client ops beside a PSA.

Is there a free trial?

14-day free trial on every plan.

Can I sell prepaid hours?

Yes — packages via shop or billed services.

Start your 14-day free trial for it support & msps

Card required · cancel anytime · not charged until the trial ends Built with it support & msps workflows in mind.

Cancel anytimeYour data stays yoursWebsite includedEnglish support worldwide
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